Book Review: The Networked Nonprofit
You’re probably wondering why I reviewed a four year old social media book. It’s so social media that Randi Zuckberberg wrote the foreword. Why did I review The Networked Nonprofit by Beth Kanter and Allison H Fine? A small part opportunity; a large part curiosity. It’s been on my Amazon Wishlist since it was published. OK, maybe I read it because I could and to clear it from my Wishlist. Four years is a long time.
Now we’ve discovered my reasons were a tad nebulous, what did I think of The Networked Nonprofit? I loved it. This four year old social media book is current, topical, practical and under-rated. Yes, that’s right. I have just used those terms to describe a four year old book that’s essentially about something that changes faster than your underwear.
The Networked Nonprofit is less about social media tools and more the behaviors. There are tools named all through, but if you’re wanting that level of learning check out the Power of Visual Storytelling. Surprisingly, even the tools mentioned have endured. Apart from MySpace, the first defunct tool is on page 97. I’ll let you decide if you think MySpace deserves to be the first.
In this book you’ll discover lots of whys. Why getting online is no longer optional. Why the millennial age group won’t support your organization (but will support your cause). Why your governance model has lost its effectiveness. And how to become a networked nonprofit and be successful.
The book is an easy read, even with its deep research. Case studies show how organizations have used social media and digital marketing techniques for their causes. Tips and quotes come from outside the nonprofit world too. I love the breadth and willingness to learn from all.
My favorite model is the Ladder of Engagement. Everyone should be using this to understand their supporters. It helps classify between donors and evangelists and wallflowers. Knowing these segments helps to target existing supporters to change their segment/behavior, or to reinforce positive behaviors with a thank you. Oh, and when I said everyone, I meant everyone. Which leads to the question:
Who is The Networked Nonprofit For?
A big mistake is to assume this is only for struggling nonprofit marketers, or even just nonprofit marketers. There is nothing in The Networked Nonprofit that can’t be applied to any organization type. Just switch the word “supporters” for “customers”.
Definitely a book that should be read by all. Even if it is a four year old social media book.
Note: Thanks to Jeff at Casey Family Services for letting me raid your bookcase. Not that you know about it yet.