Videos like this make me miss event management. What would you do if you arrived at your summer venue to find it a flooded mess? I love the way the team jumped in to get it fixed. Concurrently, they had the Wiggles performers outside explaining the delay to thousands of fans. Remember this is mainly toddlers and parents – a tough crowd. They ticked all the crisis management boxes. What could have been fans hitting the internet to complain was only a 30 minute delay to the show. Watch and learn.
Disclaimer: I used to work in merchandise sales for the Wiggles in Australia. I can’t take credit for their event and crisis management awesomeness, but I can praise them for it.
Photo Credit: Adrienne Bassett