Are you ready for #HootUpSEA?

Sunday, June 1, 2014 Posted by

#HootUpSEAWhat do HUG, MUG and #HootUpSEA have in common?

They’re all user groups.

What’s this? You haven’t heard of #HootUpSEA? That’s because it’s new. The Seattle HootSuite users and friends are having their first user event, or as well call it, #HootUp. It’s also my first public activity as a HootSuite Ambassador for North America.

Join us on Wednesday June 18 at Fado’s Irish pub in Pioneer Square for Happy Hour. There will be marketers and social media people, along with others, sharing tips and ideas over a drink. And, it’s a #HootUp so I can promise you swag. We also don’t discriminate. If you don’t use HootSuite, we’d still love to meet you.

Space is limited, so please RSVP quickly. It’s free.

See you there and keep hooting.

PS, special thanks to fellow #HootAmb Kim Castlemain for the photo.

Book Review: The Social Media Gospel

Sunday, May 25, 2014 Posted by

Social Media GospelAre you one of the few who still doesn’t “get” social media? Meredith Gould’s book, The Social Media Gospel will help you understand why it’s important, and gives you some tips to get started for your Church.

Meredith is a professional communicator, predominantly advising Churches and clergy on digital communications – including social media. She’s very open with her begrudging start to social media, and this is definitely a strength for The Social Media Gospel. The fact that she’s not a digital native does show all through the book. I don’t think it’s intentional. For me it’s off-putting but it will appeal to her target audience.

What’s the Social Media Gospel about? It’s a book to help you be a better digital communicator for your church. Meredith describes all the arguments churches present against using social media as a comms tool, and counters them, fairly and well-researched. She will help you understand the behaviors behind the choices, and I especially love the chapter on different learning styles and which social media platforms relate to each. Meredith doesn’t really touch on the how of social media, but is thorough on the why – sometimes when she’s trying to explain the how. It’s a good starter, to then get you looking more at the specific techniques for each platform.

There are two changes I would make to this book. One is a major one, the other a personal irritation. The major one is that the Social Media Gospel doesn’t explain that communications is all about your audience. Meridith is right with saying that you should pick and choose which social media platforms according to your time and resources; not take it all on. What she missed though is getting the reader to examine where their audience is playing. The communicator may feel more comfortable on Pinterest, but if their audience isn’t there, it’s wasted time. The second is the cheesy inclusion of scripture and praise messages. It feels a little over-the-top and unnecessary. But then again, maybe I should have expected it from a social media book with gospel in the title. Exodus 20:3-4 comes to mind. Is this book really a gospel?

Who is The Social Media Gospel for?

Clergy who are uncomfortable with social media and digital communication techniques. There are terms that make the book appear older than its 2013 publication date: web 1.0 (and subsequent generations), and age-based demographics, as well as the term digital native. It works well for the audience. Meredith originally shunned computers for anything more than word processing, and the readers who’ll get the most of out The Social Media Gospel likely did the same.

Thanks to Kerry Allman of the Episcopal Diocese of Olympia for the loan of the Social Media Gospel.

Book Review: Shift Your Brilliance

Tuesday, May 13, 2014 Posted by

Now this is my type of self-help book. Last week, Simon T Bailey released his follow-up to Release Your Brilliance — Shift Your Brilliance.

To be honest, if I didn’t hear Simon speak at the American Marketing Association Leadership Conference, and receive a free copy of this book, I probably wouldn’t have read Shift Your Brilliance.

My life would have been worse for it.

You’ve read my thoughts on self-help books. I still can’t understand how anyone can think by following a script, there’s a guaranteed result. I digress, but it leads to why Shift Your Brilliance is different. Simon doesn’t tell you what to do. At one stage he even says to think INSIDE the box.

So what does Simon say?

He asks questions. He tells stories. He leads you to your own answers and actions. This is done through worksheets and quizzes mixed with anecdotes from both his experiences and those of his readers and friends. Occasionally he will add tips, but they are general, like having an accountability buddy to help you stay on track.

The goal of this book is for the reader to realize they are “O Brilliant One”. How you define that is up to you, the reader. I think that’s why I like Shift Your Brilliance. Everyone does have brilliance within, but often can’t see it. This book will walk you through looking at these issue differently to help you refind your brilliance. Thus the section on thinking inside the box.

The writing style is very conversational, making this a quick read. I had it half read by the time I got off the flight from Chicago. If I wasn’t overtired from three days at a conference and a busy few weeks beforehand, I would have finished it. That said, I didn’t do the exercises. I’m actually holding them off until a time when my brilliance is muted and I need to refocus. I didn’t learn anything new from Shift Your Brilliance or from hearing Simon speak. For me, it was a good reminder of what I need to do to keep a good attitude.

Who is Shift Your Brilliance for?

Anyone who’s feeling a bit trapped or despondent. This could be work, or life, or relationships, anything. Simon will take you through a self-evaluation to encourage you to look at the situation differently and help you decide how to act. Hands up if you’ve never needed that kind of help. No one? I thought so.

I’m already making a list of who I need to buy this book for, because I’m not giving up my copy. And if you ever get the chance to hear Simon present – go for it! You’ll be energized from his interactive presentation and amazing laugh.

As mentioned, Shift Your Brilliance was a gift from the American Marketing Association. They didn’t ask for a review, and these are my thoughts.

Book Review: Things A Little Bird Told Me

Saturday, May 10, 2014 Posted by
  • Things-A-Little-Bird-Told-MeMemoir, not a business book
  • Other founders tell it differently
  • Why the philosophical chapter at the end?
  • Biz and I are very similar

Sometimes I can jump straight into a review. Other times I collate my notes and seek an angle. For Things a Little Bird Told Me by Twitter cofounder, Biz Stone, you get both. Those four points are my abridged notes.

This is a needed account of this time. It’s a memoir. What other point in history will have the right conditions to build a website that lets you broadcast your lunch (or as Evanna Lynch put it, pooping) in under 140 characters and make the company worth billions? Or as Biz and team were told, it’s the Seinfeld of the internet. For that, we need this book.

From looking at the GoodReads reviews, many will ask why we need Biz Stone’s view. This version of events has been disputed, but it’s a memoir. Communication theory shows that giving two people an identical message will have two outcomes. I’d love to read Hatching Twitter, but just remember these are Biz Stone’s experiences.

To be honest, there’s nothing special about this book. A telling of experiences with the stock standard “meaning of life” chapter at the end. This is the only chapter that starts to feel business booky, and one that, to me, screams “I’m a terrible person, but I’ve done these great things”. They are great things, and excellent charities to support, but the chapter comes across insecure and inconsistent with the boy who declared a no homework policy in school and broke into the dance.

Hmm, the last point. Biz Stone and I are very similar. We are. We both do things because we can. We take chances. We end up with huge credit card debts. I think that’s why I enjoyed Things A Little Bird Told Me so much. I can relate to Biz and his struggles. Also, I lived in San Francisco early 2010, so some of his life is my life too.

Who Is Things a Little Bird Told Me for?

Everyone really. Biz has written an enjoyable, easy read of his early career. There are things to learn, but it’s learning from Biz’s experiences, not from his instruction.

Check it out and let me know if you agree.

Book courtesy of NetGalley. They don’t ask to control my reviews and know they can’t.

Book Review: The Networked Nonprofit

Sunday, April 27, 2014 Posted by

The-Networked-NonprofitYou’re probably wondering why I reviewed a four year old social media book. It’s so social media that Randi Zuckberberg wrote the foreword. Why did I review The Networked Nonprofit by Beth Kanter and Allison H Fine? A small part opportunity; a large part curiosity. It’s been on my Amazon Wishlist since it was published. OK, maybe I read it because I could and to clear it from my Wishlist. Four years is a long time.

Now we’ve discovered my reasons were a tad nebulous, what did I think of The Networked Nonprofit? I loved it. This four year old social media book is current, topical, practical and under-rated. Yes, that’s right. I have just used those terms to describe a four year old book that’s essentially about something that changes faster than your underwear.

The Networked Nonprofit is less about social media tools and more the behaviors. There are tools named all through, but if you’re wanting that level of learning check out the Power of┬áVisual Storytelling. Surprisingly, even the tools mentioned have endured. Apart from MySpace, the first defunct tool is on page 97. I’ll let you decide if you think MySpace deserves to be the first.

In this book you’ll discover lots of whys. Why getting online is no longer optional. Why the millennial age group won’t support your organization (but will support your cause). Why your governance model has lost its effectiveness. And how to become a networked nonprofit and be successful.

The book is an easy read, even with its deep research. Case studies show how organizations have used social media and digital marketing techniques for their causes. Tips and quotes come from outside the nonprofit world too. I love the breadth and willingness to learn from all.

My favorite model is the Ladder of Engagement. Everyone should be using this to understand their supporters. It helps classify between donors and evangelists and wallflowers. Knowing these segments helps to target existing supporters to change their segment/behavior, or to reinforce positive behaviors with a thank you. Oh, and when I said everyone, I meant everyone. Which leads to the question:

Who is The Networked Nonprofit For?

A big mistake is to assume this is only for struggling nonprofit marketers, or even just nonprofit marketers. There is nothing in The Networked Nonprofit that can’t be applied to any organization type. Just switch the word “supporters” for “customers”.

Definitely a book that should be read by all. Even if it is a four year old social media book.

Note: Thanks to Jeff at Casey Family Services for letting me raid your bookcase. Not that you know about it yet.