Posts Tagged digital marketing

Book Review: The Networked Nonprofit

Posted by on Sunday, 27 April, 2014

The-Networked-NonprofitYou’re probably wondering why I reviewed a four year old social media book. It’s so social media that Randi Zuckberberg wrote the foreword. Why did I review The Networked Nonprofit by Beth Kanter and Allison H Fine? A small part opportunity; a large part curiosity. It’s been on my Amazon Wishlist since it was published. OK, maybe I read it because I could and to clear it from my Wishlist. Four years is a long time.

Now we’ve discovered my reasons were a tad nebulous, what did I think of The Networked Nonprofit? I loved it. This four year old social media book is current, topical, practical and under-rated. Yes, that’s right. I have just used those terms to describe a four year old book that’s essentially about something that changes faster than your underwear.

The Networked Nonprofit is less about social media tools and more the behaviors. There are tools named all through, but if you’re wanting that level of learning check out the Power of¬†Visual Storytelling. Surprisingly, even the tools mentioned have endured. Apart from MySpace, the first defunct tool is on page 97. I’ll let you decide if you think MySpace deserves to be the first.

In this book you’ll discover lots of whys. Why getting online is no longer optional. Why the millennial age group won’t support your organization (but will support your cause). Why your governance model has lost its effectiveness. And how to become a networked nonprofit and be successful.

The book is an easy read, even with its deep research. Case studies show how organizations have used social media and digital marketing techniques for their causes. Tips and quotes come from outside the nonprofit world too. I love the breadth and willingness to learn from all.

My favorite model is the Ladder of Engagement. Everyone should be using this to understand their supporters. It helps classify between donors and evangelists and wallflowers. Knowing these segments helps to target existing supporters to change their segment/behavior, or to reinforce positive behaviors with a thank you. Oh, and when I said everyone, I meant everyone. Which leads to the question:

Who is The Networked Nonprofit For?

A big mistake is to assume this is only for struggling nonprofit marketers, or even just nonprofit marketers. There is nothing in The Networked Nonprofit that can’t be applied to any organization type. Just switch the word “supporters” for “customers”.

Definitely a book that should be read by all. Even if it is a four year old social media book.

Note: Thanks to Jeff at Casey Family Services for letting me raid your bookcase. Not that you know about it yet.

Book Review: Digital Branding

Posted by on Monday, 3 March, 2014

Digital-BrandingDigital Branding by Daniel Rowles is exactly the digital marketing book I would write. It’s current, relevant, very practical, honest, and topical. Perhaps a little too much so. I can see some “old-timers” being intimidated by the practices Rowles demands.

The book is divided in three parts. The first is an introduction to digital branding with some great definitions. This is where the “love” count started early. Yes, most digital communications about a brand don’t directly include the brand. Yes, it needs to be measurable. And my favorite, verbatim, “brand awareness is a phrase that is often used to justify digital activity that doesn’t have clear objectives”. I’m not telling which early project I worked on where this was a common management line.

Digital Branding’s value is in the second part: The Digital Toolkit. It’s practical and realistic, suggesting free tools, and acknowledging the top end of the market, like Google Analytics Enterprise. Intermixed are case studies and advice, with gems like only doing something if you have something to say, and that social media is essentially PR.

Part three, Strategy and Measurement, is the weakest, but only in parts. The strategy chapter is less tangible fluff. This is made up in the next chapter. Analytics describes useful reports in Google Analytics. I love (yes, love count was high) the reminder that a high bounce rate isn’t bad if the customer got what they needed.

Who is Digital Branding For?

I think my annotation here was perfect: “Am I loving this because it reinforces my ideas and it’s actually too basic? Who is this for?”

It’s detailed enough for experienced digital marketers, but clear enough for marketers new to digital, or even non-marketers. Of course, the newer you are the more you’ll get from Digital Branding, but I picked up some tools from the kit and a couple of tips.

This book isn’t release until April, but I recommend it. In fact, I’m buying a copy. My ARC was produced too early for all the tables to be included.

Book Review: Pioneers of Digital

Posted by on Thursday, 13 February, 2014

Pioneers-Of-DigitalWhere was this book when I was in grad school?

Pioneers of Digital (Paul Springer and Mel Carson) is a collection of 20 interviews and case studies looking at the founders of digital marketing, the ones who did it by design and those by accident.

In grad school one of my assignments required analyzing a case study from a book. Unfortunately the RMIT library’s marketing and PR section hadn’t been added to since 1990. Small exaggeration. Pioneers of Digital would have been my go-to.

Most of the interviews are essentially case studies of their careers. I loved reading what lead June Cohen to put Ted Talks online, discovering how many people started their careers in totally unrelated areas and fell into marketing and technology, and how success comes from making a difference, not by trying to make money. Two case studies told the story of hugely popular campaigns. I remember wasting a lot of time with Subservient Chicken without knowing it was a Burger King promotion. Dove’s Campaign for Real Beauty has continued to inspire women 10 years after its launch.

My favorites were Kyle MacDonald’s One Red Paperclip and, the surprising inclusion, Stephen Fry. Both chapters had more storytelling and feeling than the others, and that’s taking my bias aside. I’m a sucker for great marketing from outside the industry.

Pioneers of Digital closes with a statistics-filled summary of the up-and-coming digital marketing cities, and lessons from the pioneers interviewed. If the initial chapters are a bit hard to get through, the book is worth it for these two chapters.

Digital Campaign Stopping Prop 8

Posted by on Tuesday, 7 April, 2009

Isn’t it terrible when you see an amazingly executed social digital campaign that you’re forced to admire even though you detest the issue it’s promoting?

For anyone who doesn’t know, proposition 8 (or prop 8.) was the referendum item on the Californian poll last year to have the right for same sex marriages overturned.

From reading this Clickz case study, it was an amazing campaign with very impressive use of data segmenting and targeting. Also a lesson in why the younger crowd shouldn’t disregard the power of the internet with baby boomers.

Have a read and let me know your thoughts.