This post contains affiliate links you can use to purchase products. If you buy using that link, I will receive a small commission from the sale. It will never cost you any more.There Is No B2B or B2c: It's Human to Human #H2H by Bryan Kramer
Published by Purematter on March 13th 2014
Buy on Amazon
There was nothing profound in Human to Human: #H2H. There was nothing even new, and that’s the way it should be. Human to Human: #H2H by Bryan Kramer is the hot business book of the summer.
For the few of you who haven’t heard about Human to Human or seen the #H2H tweets, it’s a book dispelling the B2B and B2C sales concepts. After all, we’re all humans.
Those who know me are familiar with my rants on this. I can’t recall if I’ve mention it on here, but I kind of, may have, rudely called people out-of-date when they’ve suggested we need to have B2B or B2C focuses. Now I can just send them the link to this book and be done with it.
For an example, here’s the introduction:
“Communication shouldn’t be complicated. It should just be genuine and simple, with the humility and understanding that we’re all multi-dimensional humans, every one of which has spent time in bot he dark and delightful parts of life.
That’s human to human.”
In a short 68 pages, Bryan explains why. Using recent and public cases, and even one of his own projects that went astray, he describes human behavior and what we need to do as communicators and marketers to appeal to our audiences, regardless of their segment.
Short videos embedded through the ebook have experts explaining their experiences. If you’re like me and don’t like video, you won’t lose anything by skipping them, but you will gain a lot from watching them. I didn’t make many notes through #H2H (it is rather short and reinforced my existing beliefs) but these did stand out:
- “we all need to speak more human”
- lines between B2C and B2B are blurred (paraphrased)
- context and understanding your audience
- rules of social context
Yes, once again my notes make no sense on their own.
Who is Human to Human: #H2H for?
Any marketer or communicator that needs a reminder that they’re appealing to humans, irrespective of the purchase context. Oh, and all who need a kick up the butt to get up to speed.
Go, read it now. You’ll regret it otherwise.