If you’re like me, daylight savings always takes you by surprise. Really, it happens twice a year. We know it happens twice a year, but still we forget.
Clipper Vacations sent me this email earlier today. To add some context, I have a ticket booked on Clipper for this weekend. The same weekend that daylight savings starts. I’m not sure if missed bookings is a problem for Clipper, but being proactive with customer communications is a cheap, easy way to mitigate any problems.
I wonder how many other travel companies have reminded their affected passengers to “spring forward”? Thank you, Clipper Vacations. Your customer communications impressed me.
Have you seen any other great customer communications? Share in the comments.
